OMG I exactly feel the same way. I never experienced anything like this before. Unfortunately for them I own a huge a part of the media.
We did a huge research about the company and payouts etc. There is something serious wrong with their company and it isn't safe to play at their casino.
We just published an article about cloudbet and their scammy business:
https://trendnieuws.nl/watch-out-for-this-extremely-risky-and-unsafe-crypto-casino/