I was able to withdraw ETC but exchange is stuck,
my advice is for everyone not to send anything to auto-exchange.
I hope they get everything fixed, at least there is updates that they are doing something...
After a merge on the Ethereum network, for example, the light geth client that I use to sync my ETH node does not work properly. The developers promise to release hotfixes by the end of October. Even if the pool uses a different client, it is very likely that after the merger in the Ethereum network there may be problems with the correct processing of the software.