That is why you never chase bonuses and you never try to complete them. They can easily be manipulated or changed by the gambling platform and there will be not much you can do. But since you have already brought this into light, it's a good thing that we know about this so that we know how TrustDice operates when it comes to their bonuses. Then again, it would have been better if we read all of the terms and conditions on these bonuses before we decide to bet on it for the bulk of our gambling time at the casino.
Yes, because the company can still make their own decision even it is not written in the T&C of the website. They can even change the rule even though you are right. But then we can see that reply from a person who said that he is a representative of Trust Dice, apparently he said OP manipulate some things and also triggered some things that are against the rules of the game, and what actually he said made me doubt the OP.
They are right, well in my personal experience I don't like it very much when I play in a relatively new casino and they give me the mandatory bonus option, I don't like it, because it certainly doesn't do me any good and it complicates everything for me, so sometimes it becomes cumbersome , because I want to play and if they adhere to the bonus I have to play and meet very difficult requirements, sometimes it's like leaving the money there, when I find myself in a casino like that, what I do is look for slots and write it down in my agenda, where I do not worry about that money, because I will dedicate it to my complete fun, it is not like in stake.com, bitcasino.io that you make the deposit and play and if you make the minimum amount of withdrawal you go well, and it accepts you without no problem, but in the case that it is not hard, and more so if they require KYC and they are radical.