Post
Topic
Board Exchanges
Re: Binance Hacked?! What we can do better to protect our funds?
by
audereyy
on 09/10/2022, 17:42:58 UTC
It seems Binance's recovery strategy is to rob their users in order to compensate this loss. They have suspended withdrawals of my full-KYC account with 2.3 BTC in it after performing usual (for my account) conversion operations by depositing ETH and withdrawing BTC in chunks, since I never keep such amounts on exchanges long-term.

Having this account with them since 2021 with a weekly trading volume being around 15 BTC and never experienced such a problem. A few days after their bridge hack they have suddenly locked withdrawals for me after performing some withdrawals totalling 5 BTC stating "Your account may be at risk. Please contact Customer Support for further assistance.". All this considering that my account and login session data (IP, client and such) have never changed for almost a year, thus there is definitely no security risk. I've heard from others about their support being useless and just confirmed it myself. 24 hours later no resolution, no reason provided and only promises to resolve this issue within next 24 hours (again). 

I suppose they are planning to steal this amount from me, since they keep total silence about this and refuse to disclose any information regarding this "account safety concern".

https://oshi.at/oPKE.png (client withdrawal suspended)
https://oshi.at/nkmj.png (API withdrawal suspended)

Definitely would recommend to withdraw everything now and stay away from this exchange.