We're not talking about your personal affairs here, you have custody of our money, in some cases we're talking millions of dollars worth of bitcoin, your response is extremely unprofessional. You would think you would want to put peoples mind at rest. In what way would making contingency plans public be a detriment to your operation?
Our contingency plans are personal. Your question is also pointless as the last reply shows.
Sadly i think the silence speaks for itself. I love freebitco.in, over the years i've made a great profit from referrals and interest, but it seems behind the scenes it is just a two man operation. Kind of amazing to think they are handling hundreds of millions of dollars worth of bitcoin. I pulled some of my holdings out yesterday. It's a shame as their interest program was basically free money, but on the slim chance something goes wrong, I would lose a lot of money.
Always remember the golden rule. Not your keys, not your Bitcoin.
There are always risks associated with hot wallets and online services. While free money is always nice, there's no such thing as a perfect world.
I lost my Bitcoin just months ago on an exchange. Got myself a cold wallet after that
As an ex-customer of Mt. Gox, Inputs.io, Cryptsy and a few more that are no more I can say that is excellent advice. Never leave what you can't afford to lose on any site. I wonder what Tradefortess or Big Vern would have replied if I'd asked them about what personal inheritance plans they had in the event of anything unfortunate happening to them? I'd wager a few dollars they would have just made something rather than being honest and saying it's none of your business.
All you can sensibly do is come to your own opinion about a site's reputation and history and decide how much you want to risk. Asking for reassurance really is dumb.