I got it via email on October 4th for monthly claim rewards, I just saw it today, when I opened there was no more claim button, is there an expiration date for monthly claim reloads?
a little confused whether the claim for the monthly reloads reward depends on the rank of the account I have?
Can you show the email you are referring to because the monthly bonus is yet to come for October.
It is questionable how can you get monthly bonus earlier if it is true that what you received is official from Stake.
Coming up to how the monthly works, you can read it on their help center page where you can fine more official information.
I'm not sure about the expiration thing but I think every bonus code by Stake has expiration time.