So as in revenge i create an email and told a friend to create account in this place to continue making money in this place. Hope this clarify your question
So, the assumption made by Taskford above was correct.
I am not sure, but maybe betnomi don't believe that the new account has been created by your friend and that's why they don't allow to you make a withdrawal.
You didn't tell us whether you have contacted their support or not. They surely know that what's causing the issue.