Yes I obviously contacted support and have no answer. I won in live roulette, i didnt cheat anything
if you look at your words. I'm sure it's not your friend's account. but you run and bet with the new account.
instead of using your friend's excuse. I'm not sure Casino will believe your reasoning.
what is clear, the two accounts that you and your friends use be detected by the casino.
your win is not wrong, but it looks like you broke the casino rules. it gets your funds frozen.
From all of your explanations, it's already known the fault of your case and your friend's.
I don't know if is there a possibility that the casino will refund your deposit or not. In some cases, casinos are lenient by returning deposits and suspending accounts. but in more complicated cases. Of course, the casino has other considerations.