I will simply quote one of our latest answers. There is nothing new that could be said regarding that case.
Mahdirakib,
I appreciate you are upset. But everything happened for a reason:
- Our system flagged your account. Could be various reasons, for example, overlap with bonus abusers by an IP address + signs of bonus abuse.
Sorry to say but you have just lost a potential player if you cant fix this problem in the best way. He is one of bitcointalk active gamblers who can wager much more than most other regular bitcointalk members. It does not make senses for me if you accuse him as bonus abusers, I cant believe it it obviously unless you can show us valid evidence for this accusation against him. His withdrawal amount is just small amount of money and I dont think he will be risking his own bitcointalk account to abuse your bonuses.
Based on my experience. There’s no point on giving them the effect of there action because there’s no way they will retract there action since there reputation is at the line here. I believe they will provide solid proof soon but sharing casino information publicly will just backfire to them. Probably this proof sharing will be done privately between the user involved and the casino reps or if he insist to post all the records publicly.
We know a lot of cases like this but this time the user involved is known as a regular gambler which we are not expecting to do this kind of things.