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Technically, we don't know the real happenings in any of the live games regardless of the reputation of the game provider.
To solve that problem of yours, if you are really in doubt, then just ignore that game and shift to another.
We will never know if something is manipulating the result there that's why it would be better for you to just totally forget playing there.
Well, Crazy Time is a crazy game! And maybe we don't know about the technical part, but we know how high the house edge is for this game! So it's hard to win definitely!
I tried Crazy Time a few times, and I was surprised by the number of players, of course, if those are real people in chat. I didn't have the luck to hit "Crazy Time, Pachinko...", even though I was trying... after a while and some losses I just quit playing. When people lose they tend to think that the game is rigged, but with HE the game is designed to be hard to win, especially in the long run! So I guess the best advice for people who doubt this game is to move to some other game, with a lower HE...