I just created a new account, and it was said that if I deposit above 10 dollars (because of a newcomer), and I will get a 300% bonus from the deposit, but I didn't get it, after I contacted customer service, it turned out the reason is because I did not make a one-time transaction with the amount above 10$, yes I admit it, I did make two transactions, and have no problem with it. however, why didn't they say so on the notice?. I hope my experience is useful for those who read this.
https://ibb.co/kyc57DnAnd again, an unfortunate thing happened to me on this site. I just tried to withdraw funds, but it couldn't be withdrawn (the reason is as shown on the link above). Not blaming anyone, just thinking maybe it's my fault, because I didn't read the rules and regulations. I am currently waiting for a reply from customer service to ask for an explanation.