OK thank you for explaining, at least we finally received a clear answer that new and updated review system won't be coming any time soon (if it ever comes).
I think it would be much better if you make this changes with some beta testing using real people so you can get honest feedback from actual customers.
Some members from bitcointalk forum would probably help and participate in this process.
Of course, the development will be done with consideration of all peculiarities of the live cycle of the software we have chosen. We will have the necessary procedures of various steps, including elements of consideration of the user experience. Moreover, transferring to the new version will be gradual, with all necessary tuning-ins and inviting real users for testing. Even now, together with the developers work, we continue to gather opinions and wishes of our users with the view of providing the most convenient service for you.
As for our promise to upgrade our existing review systems to make it harder to quasi- automatically close claims from the side of exchangers, this upgrade doesnt depend on the global renewal, that is why we stick to our words. The thesis "won't be coming any time soon" is not exactly correct, the upgrade that we have promised can be launched much earlier than the upgraded website.