Hope you did not register in a restricted country or using the IP address of the countries that are restricted from using their gambling platform? Which rule did the gambling site referred to? Hope you did not truly violate the rule? Know that gambling sites have evidence before they claim that someone violated one of their rules if reputable. Let us hope your information is valid, if you have not violated any rules, I hope you will be unbanned.
But I still want to know the rule you violated, let us see it on this thread to be able to know if it can be a valid one or not.
Yesterday I came across a link to your website with a bonus ($ 25 in 5 days)
I started playing and raised a little from the bonus. (60,000 Satosh)
Then I made a deposit, played up to 400,000 Satosh and put a part (1,50,000 Satosh) to the conclusion)
As a result, after three hours, such a letter comes to me:
https://prnt.sc/2AKhb9hTYRbTI did not violate the rules, had no other accounts, did not use VPN. I came from the country that is allowed.
All that I saw on your site is a bench of pure water.