Some would say that you were lucky, others that you were too lucky, and I would say that you shouldn't be surprised at all that they paused your withdrawal. I find it a bit suspicious that you made a withdrawal after each win, and that you then made a deposit again, which in combination with the fact that you made a profit of even $10k must have activated some kind of security mechanism. I guess it didn't help that your deposits and withdrawals are in different coins, which in combination with everything else doesn't look very legitimate.
I must mention that this is only my opinion, and that I have no connection with that company, nor can my opinion affect the outcome of this case.
1. I'm guessing you're not much of a gambler. You're basing your judgement of my wins with a small frame. Its irrelevant but I am still at a loss in my career. If I wanted to talk about that, that would be a separate thread, don't you think?
2. I transfer ETH and USDT because my wallet requires me to hold a small amount of eth to transfer usdt.
3. They can still provide info on what could've raised a flag or provide an eta. based on what they've told me so far, they can hold this as "processing" for eternity.