I'm a promoter and lost over 2500 referrals in 2 steps:
1) My first account was very strong with over 2000 referrals...unfortunately i have created a second account without checking carefully their rules! So they banned me! I was also lv 45 or more and my host manager said me to send KYC verification in order to confirm my identity and recover my referrals! They never replied! And it's ok, was MY FAULT!
2) On March 2022 I have created another account, not for playing, just for referral commissions! After a couple of months and over 500 referrals they also blocked this account! I sent many emails and tried to solve with support team... i'm still here waiting for a reply!
What I have learned?
IF YOU WITHDRAW MORE THAN HOW MUCH YOU HAVE DEPOSITED, THEY TRY THEIR BEST TO KEEP YOU PLAYING....
IF YOU ARE A PROMOTER, NEED TO CHECK CAREFULLY YOU REFERRALS AND HOPE THEY PLAY MORE THAN HOW MUCH THEY GET FROM THE FREE WHELL...
Casinos are money making machines, but bc.game is the most shady i have tested...also the PROVABLY FAIR system isn't 100% provably!
EXAMPLE: If you want to change seeds, they don't allow you change server seed or client seed separately! In this way the casino can easly cheat you by chose the most profitable server seed!

Please get informed about "how provably fair system works" and stop giveaway your coins in low trust casinos!
They pretend to be "PROVABLY FAIR" but in fact they are not...
Sad to hear. I can easily confirm the experience. I have played at numerous crypto casinos and not one of them have transferred my withdrawal back to my player account while waiting for my account to be verified
As soon as a casino does something like this its a HUGE red flag for me. Especially they make you wait for days without the possibility to freeze the withdrawal and just make it available for you.
They even proudly communicate this by telling «you cant withdraw, your balance is freezed for rains, tips etc. But feel free to play any game you want»
BC. Game you should be ashamed of yourself. And for the rest of the readers. No this is not normal practise in casinos. KYC is ofcource mandatory in casinos but they dont cancel your withdrawal and make it available on your balance. This is shady/rough casino practise.