Re: Question to players: what does really drive you crazy in an online casino?
Hey guys. Casinos and its players often talk about juicy promos and giveaways but
today I'm thinking about what really annoys players when it comes to casino platforms...
For example, I wonder if a longer withdrawal would be a big issue for some of you OR maybe it is poor visial appeal that first comes into your mind?
Share your opinions and we pick most crazy things about gambling in an online casino
This is an easy one, what really drives me crazy when it comes to online casinos is slow customer support, this is because it does not matter how efficient the casino in which you are playing could be or how good their programmers are, at some point you are going to find an issue with the casino and you will need to contact customer support, and in those cases you need to wait for days just to get an automated response which does not solve your issue, and this is quite exasperating as it is obvious casinos are making a lot of money and yet they do not make the effort to have good customer support.today I'm thinking about what really annoys players when it comes to casino platforms...
For example, I wonder if a longer withdrawal would be a big issue for some of you OR maybe it is poor visial appeal that first comes into your mind?
Share your opinions and we pick most crazy things about gambling in an online casino
Yes, we all know how important support it, they could have someone to take the message for gamblers, but sometimes there is a disconnect from the support itself, maybe of the language barrier or simply the support personnel is not that well adept on the platform.
So if those gambling platforms hire someone, they should train them as well. Because mostly, we just received generic answers that most of the time it irritates us gamblers because we want to resolved our issues ASAP. And if the support cannot help us, then it's very frustrating to us. Also the language as well, crypto based gamblers are 24x7 and around the world and so support should at least learn how to read between the lines or should at least they hire someone who is bilingual, just saying.