An online casino trying to bribe a player in order to silence him is an instant red flag.
This isn't a "goodwill gesture". It's a bribe. I really hope that someone, who works for Stake would join this forum thread and elaborate more on this problem. This seems like really arrogant behavior from the Stake customer support.
I've seen many crypto casinos doing sketchy stuff and rejecting winning bets and withdrawals. This is one of the most ridiculous cases.
I would be really pissed, if some crypto casino's customer support representative threats me like a retard and then he offers me money "to shut up and forget about it". This is totally disrespectful.