The reason is because they said the account was under review, after that they stopped responding to messages. For now, I have reported the case to Interpol, Curacao egaming and askgamblers. I posted a bad review on all sites. I will also post in channels on Telegram where I have over 10,000 bettors.
Fair enough since you have reported the issue on Askgamblers and I trust Askgamblers to investigate the issue since they have handled countless malpractices of the crypto casinos.
In the meantime, I will advise you to move this thread to the scam and accusation section as you're already advised by some users, and also provide the evidence you have to back up this accusation so the forum member will be sure this is for real.