@icopress might help you to notify the cloudbet team since he is the cloudbet signature campaign manager before which means he has contact on the team to look in your case. Just provide the proof to strengthen your claim.
I have already said more than once that I contacted the top Сloudbet manager and despite our conversation, he said that all user requests will be processed only directly on the site or via official email. I also said that Сloudbet is one of those bookmakers that do not compromise if the user does not read the rules and so on. In any case, I have no doubt that words like "Cloudbet" and "Fraud" are as far apart as possible.