Although due diligence can take time, it's important to emphasize that your messages matter to us. Our team will contact you as soon as the information youve provided is thoroughly vetted. Still, we've already asked the team to check the case and update you at the nearest time.
First of all, thank you for answering me, both here and in private.
What I would like to know, and for which I have not yet been given an answer, is WHAT you are checking.
I have passed stage 1 and 2 of the verification. Here is what is explained on your site:
Address verification
Address verification is a complete account verification level on CEX.IO. To apply for it, fill out a short application and provide a document confirming your residential address. Itll take up to 5 minutes of your time.
Address verification enables:
Multiple payment methods: apart from debit/credit cards and cryptocurrencies, youll be able to use domestic and international bank transfers;
Increased account limits: deposits of up to $10,000 daily and withdrawals of up to $10,000 daily.
(The underline is mine)
So, according to your rules, I am already able to make deposits and withdrawals, I don't need any further checks. Stage 3 is pending but it is not necessary to be able to send Bitcoins. Did I get it wrong?
I wish you and the team a good day.
******
Update
I have been asked for screenshots of FreeBitco.in from desktop or laptop. I hope it's the right time.
Thanks for your question.
as it will clarify the details for you.
We cannot disclose all the information here due to security reasons. Your understanding is highly appreciated!