It seems like quite a reasonable stance for them to take, as many people are currently being targeted by scammers in this way
I think scammers are an unavoidable crime in the financial industry. So that's not the problem.
Maybe I will attribute
this news as one of the concerns of the banks.
Given that Santander is the largest bank, the hardest thing will be to maintain that feat especially if financial flows are reduced as people have used the new uncontrollable deposit and payment machines that are available in every corner of the city.