Hi.
Rollbit launched their sportsbook a while ago. Im sure, im not the only punter who raised some eyebrows seeing this, because as most know they allow multiaccounting & IP masking.
I waited for the release and checked their ToC carefully. They didnt update them whatsoever. So i started betting on there. I got limited and created new accounts. 3 Days ago, i created a new account once again and deposited 10.000$ in bticoin. When i wanted to place a bet, i noticed that they already fully limited my account, so i directly tried to withdraw my money. Due to having wagered nothing, they sent the request into manual review. After waiting some time i asked for the reason and they replied with "Anti money laundering investigation". This whole process took them until today.
After asking a few times for an update and only getting automated responses, i decided to make my case public in their chat.
Their admin "Razer" started replying to me in public chat saying hes familiar with my case and will see if he can speed things up. 1 hour later he messaged me over the support tool with this message:
https://imgur.com/a/pNEgkCyBasically even mocking me, for keeping my money. He is acting like i was betting on fixed matches or whatever. I mainly bet on NBA. I could have lost aswell.
Im not denying multi accounting at all. But as i said before, nothing in their ToC is stating that its not allowed to create new accounts or "abusing" their sportsbook (which i havent).
But even that is not written on the site.
https://imgur.com/a/rlG6W3tI wanna underline once again that the money they are scamming here, is 100% my own money. Not a cent is from any winning on this account.
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