ASIC Master update from the front lines
Recovering from Austins management disaster is nearly done(I will however endorse his superb teaching ability without reservation). Having finished processing our largest orders, Ive begun contacting and fixing our small S17 series customers. Most have been understanding, Im even offering a backlog clearance price. Only one flamer so far, it really stings being called a scammer when you are trying to make things right (in this case having to inform him we dont repair DR5 hashboards). With the clearing of the backlog we are moving our focus to S19, M2x, and M3x series miner repair only.
As of last week, Whatsminers are the machine we can repair in the largest volume because MicroBT sent factory support staff from their headquarters in Shenzhen to train our entire staff on their machines! (I was also able to carve out some time to learn about power supply and control board repair. coming soon.)
We had a rough start this year, not gonna lie. Im not gonna tell you to choose ASIC Master because we have a cool name and are centrally located in Chicago. I wont bullshit people with pieces of paper that prove we can spend money and are great on tests. Ill just be as transparent as Im able, let you know whats going on, and be here when you need us.
With Gratitude,
Jay