Or because...
oh it was different from this. I quote: (i remember most information were not blurred)
- Snip
I hide some for this link, but I send it to HitBTC without any modifications and 7-8 another selfies and scans of my passport. I never had any problem with KYC with other exchanges.
The scan or selfie not enough quality?
I use that scan for any KYC, and I have no problem with Binance, Bittrex, or other exchanges.
I tried taking photos on a phone camera (Samsung S10) and Canon camera - HitBTC canceled all my attempts.
I just want to take my coins and never work with them again, but they even blocked the withdrawal.
You may still be able to find the unedited post in ninjastic and loyceclub but all the links are invalid now. Honestly, it slipped my mind to also report it to those two archive websites, i hope op took down the link not way too long.