OP, can you clarify what specifically happened to your initial account? You said it got limited, they said it got permanently banned. Those aren't the same thing.
Did you receive any communications about being permanently banned and/or limited? Is the account still open and able to wager in the casino?
Hi, i got purely limited on sportsbetting. I can still wager on casino etc. And no, no communication. Just wasnt able to bet more than a certain amount anymore on sports.