I am no longer accepting PM's for new provider requests or inquiries.
We have started with freshdesk for ticketing. Please direct your inquiries to
http://leaserig.freshdesk.com/Ensure you use the same email for the ticket system as you have on file with leaserig!
You should really add a Support link to the "main menu" area of the site that links to FreshDesk as well as a Forum link that links to this thread. As for CAPTCHA, 2-factor auth is definitely the preferred fix, with some decently long session (like 48 hours) - I'm looking forward to it coming out in the next update.
And, because you guys know which providers don't have matching customer accounts, you should consider e-mailing them directly.
+100 for the pending press releases!

We really, really need a built-in logging output for LRP. And localized time zones. And yes, I know - I've already FreshDesk'd both requests.

By the way,
http://leaserig.freshdesk.com/support/solutions/folders/1000108903 is supposedly the Bug and Feature Bounty section, but seems to be unused, so I submitted my suggestion as tickets. Was that the right approach?