Hmm. Isn't it too early to start having issues such as this? Because how long will take for you to keep on resolving issues of anymore who deposited and got his/ her account banned, I'm a agining if he or she wasn't a member of this forum. Because this very act now has created a lot of doubt into many minds now, of which i personally is looking forward to see how this case will end, if really Coinplay is another 1xbit as "Salincey" likely said or a true trustworthy casino..
This is the first report of an issue like this, we'll do our best to investigate it.