Does your casino have id verification when withdrawing winnings?
Roobet has four-step KYC verification. For deposits and withdrawals only the first level is required. For level two and three, you need to provide proof of identity by uploading documents. The live support says that most players only need do the Level 1 KYC.
Step one verification: - KYC
Step one verification is a simple KYC (Know your customer), which every user and customer must do when signing up to the website before making the first withdrawal or deposit, as recommended in Directive 2018/843. Disregarding the payment choice, the amount of payment, the amount of withdrawing, the choice of withdrawing, and the nationality of the user or customer, step one verification must be done before any withdrawal or deposit, or other transaction can be made.
Step one verification is an online document that must be filled out by the user or customer faithfully. The following information must be filled in: first name, second name, date of birth, country of usual residence, and email. We may require the phone number additionally.
In case of misinformation or unfaithful filing, the Company may hold the funds until the KYC is approved. We might ask you to do steps two and three Verification (AML 1 and AML 2) before withdrawing any funds if you filled in intentionally wrong information in the KYC online document or close the account entirely, locking all funds permanently.
The Roobet technical support will randomly perform crosschecks to ensure the entered address matches the IP address's location. If the IP address location does not match the given address, the Company may lock the account for further investigation and request steps two and three Verification (AML 1 and AML 2). The Company will perform additional checks based on the situation, including, but not limited to, crosschecking for open sanctions and connections to illegal or fraudulent actions.