Many sportbetting sitesare guilty of this and some time one can't blame them since players also are guilty of trying to cheat the casino or abuse their bonus systems, but seeing that you received a latter from the casino team on deduction from you balance to cover for loses and interested to know how much was the deduction and what is left of your balance.
What is the current state of your account, can you access the account now or it is still blocked?
I do not use any dishonest betting methods. I don't do multi-accounting. Then I broke the rules - just a lie in order to take the money. This time I am 100% sure that the office deceived an honest player. I would not write these messages here if I felt some guilt for violating their rules.
Account access remains. But it doesn't matter, as the betting limits are 0. There is no trust either. They left 0 on the balance. And on the balance there should have been 338 dollars, which they took for themselves