As I know BC has provably fair games and you can test them on third-party sites, so with different verifiers, there's not so much space for rigging. When it comes to their in-house games...

But, to be honest, I am missing a point in this post! Did you make a deposit? And why on these images there's just "EOS zero balance"? Where is your betting history, where are your transactions?

I am playing on BC for so long and I never had a similar situation. Somehow I think that OP is not fully honest, he presented some images but I don't think just the ones we can see... where are the others? This is not a complete story...