I am very disappointed by your reply. It is not appropriate for a reputable casino to stoop to low levels, I expected much more of a customer friendly tone fro a forum representative of Owl Games.
I might have it wrong but these are the important parts of your reply that I can break down:
1) You are posting to misdirect people here by being very economical with the truth regarding the BGaming chat and mentioning the OP history. The OP made it clear the scammer who tried to extort money from him is the one who faked the chats.
2) You are trying to associate your problem with the OP by connecting his account activity (or possible account history) here. That has nothing to do with his accusation that Owl Games have scammed him therefore you should not be trying to misdirect people with this.
3) You are giving the OP an ultimatum which is almost tantamount to blackmail by saying "If he wants to settle and resolve the issue earlier he should delete all spam messages and mark this case as resolved". Surely that is something that any scam accuser can only do after they receive the funds they believe they are owed and a mutually accepted payout has been agreed.
4) A person who is making an accusation of scam should not have his resentful emails be used by the accused to make an excuse to stop him from being paid what he believes he is owed or to discredit him. Most people who believed they were scammed would probably not be writing extremely polite emails to the company that they claim scammed them while asking for their confiscated funds to be returned.
Right now, even you do not know what the outcome of the case will be because you also are waiting for BGaming to give their verdict on the situation. Maybe you should refrain from attacking the character of the OP until you announce the BGaming decision. Maybe he is a very shrewd and conniving liar and scammer who tried to fool Owl Games but got caught or maybe he is just victim of Owl Games having a strict fraud check department and his winnings will be paid to him. Let us wait to see what BGaming say about it before you and the OP comment on their judgement.
hey sorry guys, as OP has been spamming in our ANN thread so we put our response there for the last three days.
Basically what happened in a nutshell:
The OP admitted that the BGAMING chats are fake. Yeah.
But he blamed it on someone
else who DM him via bitcointalk.
The OP said he is so familiar with bitcointalk but he
never had any acc before because he
ONLY viewed its contents.
We unlocked his account and processed his withdrawal request for initial deposit of 2000 USDT.
Since we haven't heard back from BGAMING yet his acc is not allowed to play slots.
He played DICE game for
quite a while, which has a $500 max bet limit,
won once but lost 70k profit.
He now still has a pending 8k profit withdrawal.
He has now two choices:
1. Waiting for BGAMING security checks: if the bets are legit, he need to resolve this case to get his withdrawal
2. If he wants to settle and resolve the issue earlier he should delete all spam messages and mark this case as resolved.
3. If the checks are not legit, he gets nothing. As of now we haven't heard back from them.
Side story:
Also OP said in our ANN that 80k profit is life-changing. But he also sent us an resentful email regarding not accepting the 8k profit as settlement but want to take down our business by constant spamming in the future.
Link to ANN:
https://bitcointalk.org/index.php?topic=5378280.msg61317513#msg61317513