Owl.Games Please don't act like a saint . Instead of only  blocking OP's withdrawal request until Bgaming provider checks betting activities of the user , not only did you go go against your terms to ask for unnecessary KYC but you also decided from the start to criminalize OP even before investigations were done .  The outcome of OP betting all his balance is the best situation for you at this moment . I hope all reputable members in this forum notice your unethical and unprofessional behaviour and tag your account to protect future potential users coming from this forum .