Thank you for your answer.
I will follow your advice but I'm not really sure what kind of evidence should I present. Do you have any idea about how I can prove that their accusation is false?
the problem here is they don't really know that what you claim is true and even if you say that other people are using the same address, they'd assume that you are lying. from their perspective, several accounts are using the same address to send or receive cryptocurrency.
I'm not sure I explained the situation properly. Or maybe I don't fully understand your answer. I'll try to explain it differently.
I have just one Stake account and just one Orbit account. The thing is, the Orbit account is not linked to a fixed ERC-20 address, it varies.
So when I withdrew from Stake to Orbit the transactions would not have always the same address as destination. And when I deposited to Stake from Orbit the transactions would not have always the same starting address. But the Stake account was always just one and with a fixed address. I never had more than one account.
To prove them that I'm telling the truth, I already sent Stake staff the transactions lists of my Stake and Orbit account to show that even if the orbit address was not always the same the transactions were always from "me" to "me".
But as I said, I've got no answer.
Anyway, I have no indication that this is the reason why my account was suspended. I'm just assuming this is the cause because I can't imagine anything else and Stake never explained it to me.
This whole situation seems absurd to me. I'm a novice in the gambling world but it really seems absurd to me that they can block my money over something like this!