I have the same issue as cryptostuneris.
I was playing the dice game and won about $40,000. I couldnt believe it and I was elated as Ive never won that type of money before. I was so happy as that much money is life changing for me. I was able to make one withdrawal of $10,000 (their daily max) before i got suspended for suspicious activities and now Im unable to log in.
I reached out to support and they flagged my account so I needed to kyc. It has been over 2 weeks since I submit my kyc and still no luck.
I have been contacting support via intercom and they read my messages but havent responded since they told me that they are waiting for the game provider to review my bets.
I dont have anything against owl.games for doing their due diligence to ensure nobody is abusing their system but i would really like to get this resolved because I could really use the winnings for an important unexpected emergency and I am hopeful owl.games will see this so I can finally be able to withdraw money that I legitimately won.
Cryptostuneris' issue was resolved but yours is different because Owlgame consider a serious violation of their rules on your account, this is a discussion on Owltoken casino its better to open one in the scam accusation and upload everything that you think will strengthen your case, but based on Owlgames they have reasons why they disable your account and they claimed
Also we reserve legal rights to ask you to send back the profit you have withdrawn from us.
so think if posting there is the right thing to do for you because you can get yourself embarass.