Re: Wintomato.com CONFISCATED 1.8 BTC balance (29K USD)!!!!
Hello,
Today is one of the worst days of my life. I cannot believe what Wintomato.com have done to me today. The simply took away my balance of 1.791 BTC (about 29K USD worth) with some rediculous reason mentioned. Let me explain the situation:
I decided to join Wintomato.com in December 2021. I liked their design and their many livebetting options and started to bet live on my favourite sport NBA. I did not go quite well as I was losing way more than winning, but okay that is simply how it can go in sports betting. I continued betting on NBA during winter and spring, and then also started betting a lot on MLB during the summer. All in all, from December 2021 till this week I have probably placed about about 2000 bets (all on NBA and MLB, never on any shady leagues or sports) and lost a shitload. I remember I was down about 80K in USD at some point back in the summer. Then, in the last couple months it slowly went a bit better and especially the last 2 weeks I was on a roll, winning a lot of bets on NBA. So right now I was at the point of being "only" about 30K USD in the minus and I was quite happy that finally I was getting out of the hole I was in before. So since my balance got a little high (1.791 BTC) I decided to request a withdrawal of 0.4 BTC on Tuesday. Business as usual I was expecting, because the previous deposits and withdrawals (about 50 in total) all went smooth and fairly fast, but this time the next day I saw it was rejected and then I saw a message saying I needed to do KYC and send in a selfie with my passport and a note with some text next to my head. Okay, fine, so I sent it. And then they kept silent for 2 days. The new withdrawal I submitted kept pending and was never processed and then today I log in to my account and suddenly my balance is set to all zero's......I was shocked and first I thought it must have been hacked or some kind of mistake and then I read the text they write saying they cancelled several bets because of some rediculous rule that I am "value betting"
?
So I check my betting history and see all kind of bets that are now suddenly cancelled in retrospect. Surprise, surprise, only winning bets are cancelled and never losing bets....
This is the highest form of injustice, and a modern way of scaming, if I must say, because i see no reason why a casino should liquidates a users winning games of almost $29,000 after requesting for KYC and successfully completed by that user. But however, this is still an allegation until proven otherwise, and luckily we have representatives of " Wintomato" on this forum, of which I will like to ask what does "Wintomato" has to say about this allegations.? Today is one of the worst days of my life. I cannot believe what Wintomato.com have done to me today. The simply took away my balance of 1.791 BTC (about 29K USD worth) with some rediculous reason mentioned. Let me explain the situation:
I decided to join Wintomato.com in December 2021. I liked their design and their many livebetting options and started to bet live on my favourite sport NBA. I did not go quite well as I was losing way more than winning, but okay that is simply how it can go in sports betting. I continued betting on NBA during winter and spring, and then also started betting a lot on MLB during the summer. All in all, from December 2021 till this week I have probably placed about about 2000 bets (all on NBA and MLB, never on any shady leagues or sports) and lost a shitload. I remember I was down about 80K in USD at some point back in the summer. Then, in the last couple months it slowly went a bit better and especially the last 2 weeks I was on a roll, winning a lot of bets on NBA. So right now I was at the point of being "only" about 30K USD in the minus and I was quite happy that finally I was getting out of the hole I was in before. So since my balance got a little high (1.791 BTC) I decided to request a withdrawal of 0.4 BTC on Tuesday. Business as usual I was expecting, because the previous deposits and withdrawals (about 50 in total) all went smooth and fairly fast, but this time the next day I saw it was rejected and then I saw a message saying I needed to do KYC and send in a selfie with my passport and a note with some text next to my head. Okay, fine, so I sent it. And then they kept silent for 2 days. The new withdrawal I submitted kept pending and was never processed and then today I log in to my account and suddenly my balance is set to all zero's......I was shocked and first I thought it must have been hacked or some kind of mistake and then I read the text they write saying they cancelled several bets because of some rediculous rule that I am "value betting"
? So I check my betting history and see all kind of bets that are now suddenly cancelled in retrospect. Surprise, surprise, only winning bets are cancelled and never losing bets....
Because with all due respect, O.P has done nothing wrong from explanation given above, and should be given back his/her money in full @ $29,000, i.e if Wintomato care about its reputation