Regarding the trust, I think even if there was a Legendary account with green many positive trust promoting the idea, it would be very difficult to manage mass sales. I have to agree that buying directly would not
ensure security as many people and/or companies could have the name and address of the person purchasing the hardware wallet.
With hardware wallets becoming more and more common it stands to reason a business such as yours should have a niche market but lack of trust is thing probably holding it back. It is good to see business ideas leaping from paper to the real world in a functioning entity. I wish you success and hope the business grows.
What your saying about trust makes sense, thanks a lot for asking about the amazon locker attack vector. I was thinking more about it, and I think the amazon locker portion of the service is the most secure part of the hardware wallet supply chain. The locker has cameras, and one time use codes with a tracked record of access. No other portion of the supply chain has any security features. There is little to no security along the supply chain even if you buy direct. But trust is very hard to build, so your so right about that part.