They rejected my 400 usd withdraw and my friend who was trying withdraw around 1000 usd got rejected too. What is happening? Both account are KYC APPROVED.
I'm just wondering why it happened at the same time with you and your friend! Are you guys playing at Fairspin by using the same ISP? Have you used VPN to access the website?
If suspicious, illegal or fraudulent activity is detected on an account while a VPN or Proxy is or was in use, we shall have the right to block the said account and funds held thereon, based on our assessment of the activity in question.
You have to wait until they (Fairspin team) complete the investigation. We don't know what actually happened with your account. Did they accuse you as multiple accounts user? KYC verified account has nothing to do if you violated their terms.