hello, i have made deposit to eurs.scb.io and gone trough video verification. i have not received eurs tokens and support stopped responding. it has been 14 days since video verification and 20 days since my deposit. can i get any help here?
Hello Spatzier! We sincerely apologize for the experience you have had with EURS at SCB. Could you please reach out to our manager Sandu in Telegram @https://t.me/STASISCOMMUNITY ? He will look into your case; and help you with the registration process.
We are happy to inform you that over the past year the registration and transactional processes have improved a lot at SCB. Currently, individual clients are onboarded within 24 hours and corporate clients within 72 hours. All Purchase and Sell transactions are being processed within 24 hours.
We sincerely apologize once again for the inconveniences you have faced!