Terms and conditions of any site are there to protect them and not me or you. Since they make the rules, whenever it looks like it's a 50/50 situation, they will use those rules in their favor. Whether or not it's right or fair is not something corporations and businesses care about.

You are probably right about there not being a specific rule that says you aren't allowed to use multiple accounts to circumvent betting limitations. It's been almost a month since this thread got started, so I don't remember exactly what their rules state. But if I am not wrong, one of the points is they can remove your right to use any site features whenever they think it's necessary. If you combine that with the nefarious purposes thing, you get a couple of rules that are vague, inconclusive, and unclear. But like I said previously, the rules are there to protect them, not you. And they can always say that your abuse of betting limitations resulted in everything else that happened to you.

Extreme, unfair, unorthodox, morally wrong... call it whatever you want. TOSs are sadly there to catch you in the act of doing something you aren't supposed to do and protect the other side. That's why you shouldn't give them reasons to use any of their terms against you. Just because I am saying that, doesn't mean I like it. It's the reality. 

Have you presented your case in front of AskGamblers or a similar service to see what they have to say? Are you considering getting a lawyer involved?


A question for you to extend on what Larry was also saying. When you or your friend spoke with their support, why wasn't this the question that was asked?
I have x Rollbit accounts created in the past that have in the meantime been limited. I used to bet $500 (for example) on sports, but with the limits you placed on my accounts, I can now only bet $10 max. Since Rollbit allows the creation of multiple accounts, am I allowed to create a new one so I can start betting $500 per match again?