Since I am managing their signature campaign I feel I am obliged to response here. I saw the recent development few minutes ago. Anyway, I sent them a PM since the only communication I have with them is via forum PM. Let me see what I get.
The representative of Coinplay hasn't visited the forum since last few days. If you have made communication with them through the forum PM feature only then you haven't received any response from them yet. Have you tried to reach them through their email support? I'm expecting to see a better outcome from you. Because, OP has always ignored our questions.