Just purely out of curiosity. 99% of people who don't know how to properly create an airgapped device should be using hardware wallets.
There are multiple reasons why many people including crypto veterans don't use hardware wallet,
1. It's not completely decentralised
2. Hardware wallets are costly
3. People can use good antivirus and anti-spyware for their PC
I am personally attached with bitcoin since 2016, but I have never used a hardware wallet because I never felt like using one. Electrum is good enough for me!