I do not have any idea how Russian economy works. In a normal state you will need KYC and company registered if you want to run an online business that needs to accept payment and also to send money. The transactions have to be via the authorized bank or you will be convicted for money laundering.
Well now you know. For a Russian exchanger it's pretty easy to stay anonymous and run it's business. And almost all exchangers at Bestchange are Russian. All of them are gray. I mean, did you see any legal info of at least one of them on their websites? You won't find it if you try. So why do anonymous people demand ID photos, selfies and videos from users? Why do anonymous people block funds? This is unacceptable and unfair. They can't treat customers like that.
This is one of the many reason most of the crypto users like to stay anonymous. Who give a sh*t to some centralized agency to determine what you should and should not do.
I agree with most crypto users, I stay anonymous too. I'm just saying a normal centralized exchanger at least is a legit company and provides it's legal info. So it has a right to ask for KYC, review transactions and block funds. I don't like it and wouldn't use an exchanger like that but what it does is legitimate and fair. And if it's users like to pass KYC it's their decision. But in case of a gray exchanger it's different. Because it runs it's business anonymously so can't ask for KYC.