We would like to clarify the situation with the accusations against us.

The "Terms of service" page in section 6 states that the service is prohibited from being used for any illegal purposes, and also, if fraudulent or stolen funds are sent to our addresses, the funds may be frozen until the source and legality of the funds are known. Freezing of funds is possible only if we have proof that the funds sent to our address were received as a result of fraud or theft.

Each case is considered individually. We rely only on the availability of reliable information from reputable services that are responsible for providing correct and up-to-date data, having strong evidence that can also be provided to an independent third party to participate in resolving the incident.

Regarding your screenshot, where two reviews are displayed, where we allegedly froze user funds for no reason - we all have evidence that user funds were obtained fraudulently. We never block our clients' funds without having a reason to do so. In both cases, an inspection was carried out both on our part and on the part of the monitoring to which we provided all the evidence for each of the incidents. In addition, we repeat once again that we never request the personal data of our customers, in order not to affect their anonymity, we only request information about the origin of funds, which is easy to provide



We are as loyal as possible to our customers, however, if there is information about specific crimes and the processing of orders related to these transactions, our service may be recognized as an accomplice in a crime and, as a result, be closed.

By placing an order on our website, they agreed to the rules of our service, which include a clause prohibiting the use of our service for any illegal purposes.