Coinplay.com was partially built with some software used on 1xBet platform that's why the website might have similar code and tools but it's a separate project that works and develops independently. I apologize for not clearing it up right away.
You haven't clarified everything properly here. Let's assume, Coinplay has used the same software of 1xbet. But, what about the terms and conditions? Coinplay terms was similar to 1xbet terms (
before the update). Both casinos affiliate page rules are same. Why there are a lot of connections if both casinos are operated independently?
Unfortunately, I have neither ability nor authority to discuss issues regarding player accounts here.
Coinplay team is promoting their casino in bitcointalk forum. Therefore, you should have the ability to provide the update about the issues here. The situation would be worse if you don't provide any official response about the accusations.