BC.Game is a scam. Don't bet there, they are dishonest and frauds.
I bet under 15.5 and under 16 asian line shots on target in Brasil - South Korea World Cup match and they settled it incorrectly as LOST and REFUND respectively claiming there were 16 shots when ALL sources, even FIFA that they use, clearly state there were 15 shots in total in the match.
They don't reply on live support chat and refuse to resettle the tickets as WON.
CLEAR SCAM, stay away! I am going to post warnings about them in all forums unless they resettle my tickets.
Screenshot of my bets
Here's the official FIFA source regarding the match
I bet under 15.5 and under 16 asian line shots on target in Brasil - South Korea World Cup match and they settled it incorrectly as LOST and REFUND respectively claiming there were 16 shots when ALL sources, even FIFA that they use, clearly state there were 15 shots in total in the match.
They don't reply on live support chat and refuse to resettle the tickets as WON.
CLEAR SCAM, stay away! I am going to post warnings about them in all forums unless they resettle my tickets.
Screenshot of my bets
Here's the official FIFA source regarding the match
You still have an open ticket at our help desk. How is it that we scammed you when the investigation isn't even complete? We have 28 live support agents working overtime right now to handle the influx of World Cup bets and the massive amount of promos we are currently offering. We apologize that your issue has not been settled within your expectations but it will be a little longer until we can verify your bets. This accusation was a bit rushed and 100% unfounded.
What kind verification do you need to do on fixing bet result like this. First of all how the bet marked as refunded and loss? Second why it takes so long to verify this kind of result while the official score available publicly on the internet which you can use as reference to check his bet slip.
Im just curious OP that you have identical bets on all of your slip. Im just assuming that those refund is due to the multiple same bet type which sometimes not allowed when you read the casino ToS. I believe this issue happened too on fortunejack which they refund the other one and honor only the first bet. This might be the reason for the refund but the lose bet should be in profit based on the official result of FIFA.