I just claimed 30 credits to play keno or lottery tickets, can I cash out the credits I won in the game there or can it only be withdrawn if we make a deposit first or this site is still in beta, I haven't seen about this information maybe it will be more well get the answer straight from the OP
You need a first deposit to activate withdrawals, there is a
dedicated article in the
FAQ.
Is there a live chat with support?
At the moment there isn't one, support can be reached at this link
https://cryptolottery.bet/public/helpdesk/Live chat would be a nice add on but I guess that, requiring someone always always available it would be a bit expensive and can have reason to exist only with a significant volume of play imo. It also depends on answering time of helpdesk : if they manage their request quickly livechat couldn't be amongst the things to do more urgently.
You can indeed open a support ticket from the
Helpdesk, the response time is generally less than 24 hours and we update the
FAQ and the
How to start guide if necessary.