Prior to the ban, our Risk Management team have found substantial abnormalities surrounding the OP's account and other suspicious behaviors. However, kindly note that our updated internal policies forbid us from sharing such details in public forums, unless particularly authorized by our management and approved by the player. This is for both privacy and anti-abuse concerns. In fact, for the sake of open and transparent communication with Bitcointalk community, we had shared such details on the forum in the past, which did get us quite some compliments. However such transparency was later exploited by abusers who saw it. As a result, our marketing team has received criticism internally.

We have no problem sharing such details to a 3rd party arbitrator.

We do our best to assist every player, but if a player refuses to assist himself, our hands are tied.