2). Some users have been requesting payouts to invalid addresses.
Our service does of course check the address for looking valid, but not every string containing the right number of characters from the right character set and starting with "1" is a valid bitcoin address. These particular addresses were denied by the bitcoin client, and no payments were done. We have now manually reinserted the lost money into the system and routed it to the proper accounts, so your balance should be available for new payouts, but please note that we will not be checking for improper addresses in the future. It is your responsibility to provide us with proper addresses.
If you feel this is somehow our fault still, please contact us here or using the soon-to-be-done contact form in the tor service itself.
Our service does of course check the address for looking valid, but not every string containing the right number of characters from the right character set and starting with "1" is a valid bitcoin address. These particular addresses were denied by the bitcoin client, and no payments were done. We have now manually reinserted the lost money into the system and routed it to the proper accounts, so your balance should be available for new payouts, but please note that we will not be checking for improper addresses in the future. It is your responsibility to provide us with proper addresses.
If you feel this is somehow our fault still, please contact us here or using the soon-to-be-done contact form in the tor service itself.
The last 4 or 5 bytes of every bitcoin address is a checksum, you should be able to check that an address is valid the same way that the client does. Anything less would mean you're lazy.
No... that puts this whole project in the FAIL pile in my view. Sorry.
You really need to take the job more seriously if you're going to handle other people's money. What no one wants to hear is, "oops, I just sent some/all of the BTC to the wrong person" (or "the wallet.dat with your bitcoins got corrupted" etc.) "and can't afford to replace it. Sorry, I never knew that was even possible"...
Unfortunately, this screams of technical non-familiarity with Bitcoin - which is fine - everyone has to start somewhere.
But I don't think that someone who just barely learned that bitcoin addresses have checksums, for example, is qualified to run a bitcoin anonymity service. Even MtGox screws up from time to time, and they're definitely not newbies. Consider trying something else for your first bitcoin endeavor, let this one be your second or third.