well... if you read the BTT rules for this kind of cases, or at least the thread I linked to my previous post, you may think that it is not sure ...
Yeah I dunno know the "recovery team's" holdup is. I know for a fact they don't have anything better to do.
If I were you I would open a thread in Meta about it and describe what happened. Maybe posting a signed message from your old NEM wallet there will help. If you mentioned the NEM address previously, also include a quote from that post. I will help you get the relevant party's attention.