Hi holydarkness,
I mean absolutely no disrespect, but I am afraid we have to refute some false accusation here, which I am sure you did not do deliberately.
[...]
So let me expand on what I already have said (The details are not mentioned to avoid jeopardizing our anti-abuse detection system) :
We found OP's account had been acting in a manner that's impossible for an ordinary human player and its various signals shall be considered abnormalities for an ordinary human player. And all of such data have been well documented.
Hope this helps.
Thank you.
TrustDice Team
Yes, that's actually helpful, and I'm thanking you for your willingness to meet at the middle, it's a very good start and as you can see, starting from this post of yours forward, we can actually start looking for the truth instead going for a wild goose chase.
As for OP, here's your accusation, hope it's helpful for you to get through this. Interestingly though, I found one thing that's a bit incoherent from your side. I thought you said on the opening post that you are not playing esport?
[...]
* We determine that you are using TrustDice.win in a manner that gives you an unfair advantage, for example making bets on insight or professional knowledge about a sport gained via personal involvement or participation in the particular field of sport/esport
No, i dont play in the NBA(unfortunately), i dont play in any esports league either.
[...]
Coinbox1, i have a theory:
Did your Provider tell Trustdice that i was completely banned from placing any Esport bets? When i tried to place a bet it said 'Please contact the support'.
If you check my support chat history(27. September) you should see that i asked the support about it.
[...]
I think by 'impossible bets' you meant small rejected bets? These bets are the result of your Providers block/limit.

I hope im right.